![]() ![]() If you are temporarily outside of the Kaiser Permanente service area and have an urgent care need due to an unforeseen illness, injury, or complication of an existing condition (including pregnancy), we cover the medically necessary services you receive from a non-Plan provider if you reasonably believed that your (or your unborn child’s) health would seriously worsen if you delayed treatment until you returned to our service area. If you have any questions about the type of care that is appropriate for your symptoms/conditions, You do not need an appointment to visit an urgent care facility. Urgent care is not intended to be an after-hours primary care service. Urgent care may be right for sore throat and upper respiratory symptoms, earaches, coughs, backaches, headaches/migraines, and bladder infections/urinary tract infections. An urgent care need is one that requires prompt medical attention but is not an emergency medical condition. If you are sick or injured, you may have an urgent care need. They will assess your situation and help you decide on next steps whether that’s self-care, an appointment with a provider, a visit to a nearby walk-in clinic, or a trip to the nearest emergency facility. Other Languages Open/Close the sub menu Clinicians are available 24 hours a day, 7 days a week.Southern California Open/Close the sub menu.You can also call the Maryland Board of Physicians at (800) 492-6836, the Virginia Department of Health Professions at (804) 662-9900, or the Washington, D. If you have questions, please contact Member Services. Looking for same-day, after hours, urgent, or emergency care Find your nearest urgent care location and hours and use our simple guide to help you decide. ![]() Information about a practitioner is provided to us by the practitioner, or by the credentialing board. Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently. Our staff are available by phone 24 hours a day and 7 days a week to assist you. If you have an urgent medical care need that does not require a 911 call, please call our Appointment and Advice Call Center. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Our Urgent Care Department provides care for members who need to be seen quickly but do not have a life-threatening emergency. Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-88, seven days a week, 8 a.m. The availability of physicians, hospitals, providers, and services may change. ![]() The information in this online directory is updated periodically.
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